Career

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Maintain company’s reputation

• Ensure customer satisfaction and provide professional customer support.

Qualification and skills Required:

• Bachelors

• Must be fluent in English

• Comfortable using computer/ MS office.

• 2-3 Years Experience in dealing with customers

Location: Lahore, Pakistan